Voice
At Exceedeon we believe that live voice communication is an integral part of maintaining a close and local feel to your business. By having someone available by phone 24 hours a day, your customers will feel and know they are a crucial and an important part of your business. Our representatives are carefully selected and trained, ensuring that they will create a close bond between your customer and the business.

Some voice line services include:
. Live Telephone Support
. Help Desk
. 24 Hour Receptionist
. Interactive Voice Response

Email
More and more people are using email to communicate with businesses. At Exceedeon, we provide your business with an email address (Ex: JohnDoe@myawesomecompany.com) where you will receive inbound messages, or those typed into a web form. Our software platform can generate tracking numbers and create automatic responses to send to the customer.

Some email services include:
. Email report/monitoring
. Automated responses

Chat
Webchat offers immediate, live communication through web-based applications, giving the customer a chance to seek information, schedule appointments, be guided through the decision making and order process, or get technical assistance when needed. At Exceedeon we know that having multiple options open for a customer to contact your business will increase profit.

On-line users can click on a "Chat Now" button to initiate a real-time text chat session with an Exceedeon associate.

When the chat request is routed, the associate can receive a screen pop with all of your customer's information and be able to help them quickly and effectively. Additionally, the chat session can be recorded in a variety of different ways.

Some Chat Services Include
. Web/Live Chat

Data (Back-office and Transaction Processing)
Let Exceedeon help you get with all the tedious work that comes with data entry, accounting, research, etc. Focus on marketing and developing your business, and our certified and experienced professionals will take care of the rest.

Some Date Services Include:
. Data Entry
. US Taxation/Accounting
. Financial Modeling
. Research

Telesales/Telemarketing
As you may already know, hiring a staff that is experienced in telemarketing doesn't garuntee that your business will generate sales. Exceedeon only employs the best sales people who are great at what they do-closing sales. Clients can tell when someone is reciting the same script over and over again and that is why we make sure our sales staff is talented enough to be able to cater to each individual's unique needs and personality. From account set up-to written proposals-to follow ups, our sales representatives can handle it all. By outsourcing your sales portion to Exceedeon, you will see increased revenue while paying less than you are currently.